Our Process · Scoping to Lifecycle Service · 7 Phases
From scoping to lifecycle service. Seven phases.
Decades-old industrial deployment discipline — scoping, design, engineering, project management, FAT, SAT, lifecycle service — applied end-to-end to commercial robot deployments. Fixed SAT date in every contract. No "the demo worked" sign-offs.
01
Scoping
We walk your facility — talk to operators, map current workflows, identify the 1–3 highest-ROI automation targets. Output: a ranked workflow list with rough ROI bands and a recommended fleet shape.
See consulting →02
Data-Driven Design
Vendor-neutral brand + product selection across the commercial robot catalog. We weigh throughput fit, BABA compliance (if required), supply-chain risk, US support footprint, TCO, ecosystem fit, and lifecycle cost.
Browse categories →03
Detail Engineering
Fixturing, end-of-arm tooling, vision integration, safety system layout, PLC handshakes, WMS/MES integration design. The engineering work that turns a brand pick into a deployable cell or fleet.
04
Project Management
Multi-vendor coordination — OEM, integrator, safety, electrical, IT, facilities. Fixed go-live date in the contract. Single point of contact for the customer; we handle the multi-party orchestration on our side.
05
FAT — Factory Acceptance Testing
Simulation-driven acceptance test before anything ships to your site. Hardware acceptance criteria (repeatability, payload, cycle time, ISO 10218 safety) plus our Policy + AMR FAT/SAT rubric for the AI and fleet behavior. Deterministic seeds, N trials, per-trial video replays, structured YAML/PDF report.
See FAT/SAT detail →06
SAT — Site Acceptance Testing
On-site install + commissioning + the same rubric re-run on your physical workcell or warehouse floor. Customer signs off the rubric in writing — pass criteria match what your procurement team wrote into the PO. No "the demo worked" sign-offs.
See FAT/SAT detail →07
Lifecycle Service
When SAT signs off, the fleet is loaded into Farhand Relay for AI-guided ongoing service. Software updates, fixturing wear, fault recurrence, parts under warranty, software-induced regressions — all handled through one platform with a US Field Service Engineer network on call.
See lifecycle service →What's different
Most integrators ship the hardware with FAT/SAT and ship the policy with "looks good."
Farhand Robotics closes that gap. We bring the same rigor your procurement team writes into the hardware spec — quantitative acceptance criteria, simulation-driven pre-shipment testing, on-site sign-off against a written rubric — to the AI policies and AMR fleet behaviors that run on top of the hardware.
We don't walk away after SAT either. Phase 7 (lifecycle service) means every fleet stays loaded into Farhand Relay — when a policy regresses 14 months later, when fixturing wears, when software updates change throughput, we're the same team that scoped the project on day one.