Industry · Hotels & Hospitality
Hotel Robots — Delivery, Room Service, Cleaning, Night Audit
Night audit is a one-person operation — until that person quits. Pudu FlashBot and Bear Servi Lift handle multi-floor room delivery; SoftBank Whiz keeps every carpet vacuumed. Bought, deployed, and serviced under one roof.
30,000+
SoftBank Whiz units deployed across global hospitality
50–80%
reduction in midnight delivery staffing
24/7
unattended carpet vacuuming via Whiz
12–18 mo
typical payback on a hotel delivery + cleaning combo
What you're probably running into
Multi-floor delivery is impossible without elevator-capable robots
Housekeeping is short-staffed and overnight carpet cleaning gets skipped
Room service ROI dies on the labor cost of a 2-hour overnight delivery loop
Workflows we automate in hotels & hospitality
Robot categories used in hotels & hospitality
Use cases in hotels & hospitality
256M+
sq ft cleaned by commercial robot fleets
Autonomous Floor Cleaning
Commercial floor-cleaning robots for hotels, retail, airports, hospitals, schools, and warehouses. Buy, deploy, and service Pudu, Gausium, LionsBot, Whiz, Cenobots.
3-5 mi
typical server walking per shift
Food Running
Food-running and table-service robots from Pudu, Bear Robotics, and Keenon. Deploy BellaBot, Servi, KettyBot, Dinerbot, and room-service robots with Farhand.
24/7
guest delivery without adding a night runner
Room Service Delivery
Hotel delivery robots for room service, amenities, linens, and multi-floor guest delivery. Deploy Pudu FlashBot, Bear Servi Lift, and Keenon Butler.
60+
industries now testing guest-facing service robots
Customer Service & Reception
Customer-service, reception, wayfinding, and guest-experience robots for hotels, retail, healthcare, campuses, casinos, and venues.
1 workflow
the right way to start a kitchen automation pilot
Cooking & Kitchen Automation
Cooking, kitchen automation, and restaurant robotics sourcing for commercial food service. Scope preparation, delivery, cleaning, and support workflows with Farhand.
audit logs
the value most teams forget to require
Disinfection
Disinfection robot sourcing and deployment for healthcare, schools, senior living, hotels, and public facilities. Scope UV, misting, cleaning, and compliance workflows.
Brands we ship into hotels & hospitality
Pursuing partnership
Bear Robotics
Redwood City, CA, USA · est. 2017
Bear Robotics (founded 2017 by ex-Google engineer John Ha) builds the Servi line of delivery robots for restaurants, hotels, and senior living.
Pursuing partnership
Pudu Robotics
Shenzhen, China · est. 2016
Pudu Robotics is the global volume leader in commercial service robotics, with 100,000+ units deployed across 60+ countries.
Pursuing partnership
Keenon Robotics
Shanghai, China · est. 2010
Keenon Robotics (Shanghai, 2010) is the largest delivery-robot producer in APAC, with 30,000+ units deployed across 70+ countries.
Pursuing partnership
SoftBank Robotics
Tokyo, Japan · est. 2012
SoftBank Robotics America commercialized Whiz, the autonomous commercial vacuum that pioneered the unattended hotel cleaning category.
Pursuing partnership
Gausium
Shanghai, China · est. 2013
Gausium (formerly Gaussian Robotics) is the cleaning-robot leader in the compact + retail segment, with deployments in 50+ countries.
Pursuing partnership
LionsBot
Singapore · est. 2018
LionsBot (Singapore, 2018) builds purpose-built commercial cleaning robots with industrial-grade durability.
How a Farhand rollout works in hotels & hospitality
Buy + deploy + service — under one roof.
01
We map your property — guest floors, service elevators, dock zones, charging spots — and quote the right fleet across delivery + cleaning.
02
Servi Lift / FlashBot integrate with your elevators (Otis, Schindler, KONE, Mitsubishi). Whiz / Phantas / R3 ship pre-mapped to floor plans.
03
Our Field Service Engineers commission on-site over 1–3 days, train your overnight + housekeeping leads, and load every unit into Farhand Relay.
04
Lifetime service: room schedule changes, software updates, mapping for renovations — one tap in the Relay app. Field Service Engineer dispatched in 24h nationwide for anything physical.