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Pursuing Partnership · Research Triangle

Universal Robots in Durham, NC

Buy UR robots in the Research Triangle, deployed by a Farhand Field Service Engineer, with AI-guided lifetime service via Farhand Relay.

Farhand deploys and services Universal Robots robots across the entire Research Triangle. Closest-hub dispatch nationwide; same-day on-site support typical in dense metros like Durham.

UR sells units; we sell units + lifetime service. Every UR fleet deployed in Durham ships pre-loaded into Farhand Relay so the support gets smarter with every shift.

How a UR rollout works in Durham

You scope, we quote. We walk your Durham facility — square footage, floor types, traffic patterns, integration needs — and quote the right UR fleet for your real workload.

Units ship pre-mapped to your floor plan when possible. Our Field Service Engineers commission on-site, train your team, and hand off into Farhand Relay for ongoing service. Coverage spans the entire Research Triangle via our closest-hub dispatch model.

When something needs attention, you text us. Relay diagnoses the fault from sensor data. A Field Service Engineer is on-site within 24 hours — typically same-day in Durham given metro density.

Frequently asked questions

Farhand is currently pursuing an integration + deployment relationship with UR resellers in the US. We are pursuing formal UR channel partner authorization. Reach out to discuss your manufacturing application and we'll route the right relationship.

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