Pursuing Partnership · Research Triangle
SoftBank Robotics in Durham, NC
Buy SoftBank robots in the Research Triangle, deployed by a Farhand Field Service Engineer, with AI-guided lifetime service via Farhand Relay.
Farhand deploys and services SoftBank Robotics robots across the entire Research Triangle. Closest-hub dispatch nationwide; same-day on-site support typical in dense metros like Durham.
SoftBank sells units; we sell units + lifetime service. Every SoftBank fleet deployed in Durham ships pre-loaded into Farhand Relay so the support gets smarter with every shift.
SoftBank lineup deployable in Durham
Every unit ships with Farhand Relay AI-guided service for the life of the fleet.
How a SoftBank rollout works in Durham
You scope, we quote. We walk your Durham facility — square footage, floor types, traffic patterns, integration needs — and quote the right SoftBank fleet for your real workload.
Units ship pre-mapped to your floor plan when possible. Our Field Service Engineers commission on-site, train your team, and hand off into Farhand Relay for ongoing service. Coverage spans the entire Research Triangle via our closest-hub dispatch model.
When something needs attention, you text us. Relay diagnoses the fault from sensor data. A Field Service Engineer is on-site within 24 hours — typically same-day in Durham given metro density.