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Pursuing Partnership

Bear Robotics

Bear Robotics built the elevator-capable delivery robot that hospitality chains standardized on. We sell the lineup and run lifetime AI-guided service.

HQ: Redwood City, CA, USAEst. 2017Service & Delivery Robots

Bear Robotics (founded 2017 by ex-Google engineer John Ha) builds the Servi line of delivery robots for restaurants, hotels, and senior living. Servi is the leading multi-floor delivery robot with native integration to Otis, Schindler, KONE, and Mitsubishi elevators.

What Bear brings to the table

10,000+ Servi units deployed
Customers include Denny's, Chili's, Cheesecake Factory, Marriott, Hilton
$170M+ raised — SoftBank, Cleveland Avenue
US-headquartered with global support footprint

Bear lineup we distribute

Every unit ships with Farhand Relay AI-guided service for the life of the fleet.

Service & Delivery Robots

Servi

The flagship restaurant delivery robot — the most-deployed Bear unit globally.

Service & Delivery Robots

Servi Plus

Larger payload + faster Servi for high-volume restaurants and resorts.

Service & Delivery Robots

Servi Lift

Multi-floor delivery with native elevator integration. Built for hotels and hospitals.

Service & Delivery Robots

Servi Air

Closed-cabinet delivery for hotel room service and hospital supply runs.

Why buy Bear through Farhand

Bear sells units. Farhand sells units + AI-guided lifetime service + a US Field Service Engineer network you can call any hour. Same warranty. Faster issue resolution. No language-barrier ticketing.

Every Bear fleet ships pre-loaded into Farhand Relay. Sensor data, repair history, software pushes, and parts flows all go through one platform. When a unit acts up, Relay catches the regression before you do.

Single invoice. Single point of contact. Single number to call when it's 11pm on a Saturday and your busiest shift is in an hour.

Frequently asked questions

Farhand is currently pursuing a US deployment + service partnership for Bear Robotics. Every Servi unit we deploy ships with Farhand Relay AI-guided service for the lifetime of the fleet.

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