Pursuing Partnership · Finger Lakes optics corridor
SoftBank Robotics in Rochester, NY
Buy SoftBank robots in the Finger Lakes optics corridor, deployed by a Farhand Field Service Engineer, with AI-guided lifetime service via Farhand Relay.
Farhand deploys and services SoftBank Robotics robots across the entire Finger Lakes optics corridor. Closest-hub dispatch nationwide; same-day on-site support typical in dense metros like Rochester.
SoftBank sells units; we sell units + lifetime service. Every SoftBank fleet deployed in Rochester ships pre-loaded into Farhand Relay so the support gets smarter with every shift.
SoftBank lineup deployable in Rochester
Every unit ships with Farhand Relay AI-guided service for the life of the fleet.
How a SoftBank rollout works in Rochester
You scope, we quote. We walk your Rochester facility — square footage, floor types, traffic patterns, integration needs — and quote the right SoftBank fleet for your real workload.
Units ship pre-mapped to your floor plan when possible. Our Field Service Engineers commission on-site, train your team, and hand off into Farhand Relay for ongoing service. Coverage spans the entire Finger Lakes optics corridor via our closest-hub dispatch model.
When something needs attention, you text us. Relay diagnoses the fault from sensor data. A Field Service Engineer is on-site within 24 hours — typically same-day in Rochester given metro density.