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Pursuing Partnership

SoftBank Robotics

SoftBank Whiz is the most-deployed commercial AI vacuum in the US — 30,000+ units in hotels and offices. We sell, deploy, and service the lineup.

HQ: Tokyo, JapanEst. 2012Cleaning Robots

SoftBank Robotics America commercialized Whiz, the autonomous commercial vacuum that pioneered the unattended hotel cleaning category. With 30,000+ units in service across hotels, offices, and casinos, Whiz is the proven workhorse for high-traffic carpeted facilities.

What SoftBank brings to the table

30,000+ Whiz units deployed globally
Customers include Marriott, Hilton, Hyatt, IHG, Caesars
Most-deployed autonomous commercial vacuum in the US hospitality sector
SoftBank Group portfolio — long-term capital + R&D backing

SoftBank lineup we distribute

Every unit ships with Farhand Relay AI-guided service for the life of the fleet.

Cleaning Robots

Whiz

The flagship autonomous commercial vacuum — 30,000+ deployed in hotels and offices worldwide.

Cleaning Robots

Whiz i

Updated Whiz with new sensor stack + cloud fleet management.

Why buy SoftBank through Farhand

SoftBank sells units. Farhand sells units + AI-guided lifetime service + a US Field Service Engineer network you can call any hour. Same warranty. Faster issue resolution. No language-barrier ticketing.

Every SoftBank fleet ships pre-loaded into Farhand Relay. Sensor data, repair history, software pushes, and parts flows all go through one platform. When a unit acts up, Relay catches the regression before you do.

Single invoice. Single point of contact. Single number to call when it's 11pm on a Saturday and your busiest shift is in an hour.

Frequently asked questions

Farhand is targeting a deployment + service partnership for the Whiz lineup in the US. Every Whiz unit we deploy ships with Farhand Relay AI-guided service for the lifetime of the fleet.

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