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Pursuing Partnership · Richmond metro

SoftBank Robotics in Richmond, VA

Buy SoftBank robots in the Richmond metro, deployed by a Farhand Field Service Engineer, with AI-guided lifetime service via Farhand Relay.

Farhand deploys and services SoftBank Robotics robots across the entire Richmond metro. Closest-hub dispatch nationwide; same-day on-site support typical in dense metros like Richmond.

SoftBank sells units; we sell units + lifetime service. Every SoftBank fleet deployed in Richmond ships pre-loaded into Farhand Relay so the support gets smarter with every shift.

How a SoftBank rollout works in Richmond

You scope, we quote. We walk your Richmond facility — square footage, floor types, traffic patterns, integration needs — and quote the right SoftBank fleet for your real workload.

Units ship pre-mapped to your floor plan when possible. Our Field Service Engineers commission on-site, train your team, and hand off into Farhand Relay for ongoing service. Coverage spans the entire Richmond metro via our closest-hub dispatch model.

When something needs attention, you text us. Relay diagnoses the fault from sensor data. A Field Service Engineer is on-site within 24 hours — typically same-day in Richmond given metro density.

Frequently asked questions

Farhand is targeting a deployment + service partnership for the Whiz lineup in the US. Every Whiz unit we deploy ships with Farhand Relay AI-guided service for the lifetime of the fleet.

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